Do you have an engaging personality and have strong experience of leading a team within the railway industry? 

Are you looking to make your next career move or step up? 

MTR Elizabeth line are looking for a Station Manager who will strive for perfection, has a passion for people, and a strong sense of pride in delivering an outstanding level of customer service. 

As a MTR Elizabeth line Station Manager, you are fully accountable for every aspect of the station operation, alongside managing and developing our front line staff by leading by example. Station Managers will deliver a high-profile management style, with significant parts of the day being spent on the station, monitoring standards, talking to customers and building relationships. 

to be considered for the role, you will need to show a demonstrable mix of the following: 

• Experience of leading a team in a customer service environment 

• Attention to detail and good communication skills, both written and verbal, with the ability to influence the behaviour of front-line employees 

• Experience in people management preferable, but candidate must demonstrate an aptitude for people management as a minimum 

Benefits and Rewards

Travel Benefits (discretionary):

• Free zones 1-6 Oyster travel card, for you and another person who lives at the same address
• 75% discount on all UK rail travel, and some international services

Pension: You will be automatically enrolled into our excellent pension scheme. After two years, you will have the option of joining our defined benefits scheme

Benefits Station: A dedicated online benefits platform for retail and entertainment discounts

About Us

MTR Elizabeth line values its workforce, offers career progression and provides a platform to grow and develop.

We aspire to set a new transport standard for the UK, moving people and connecting communities better than anyone else. We are making long-term improvements to our network and creating a better service for our customers. We are a trusted operator with proven experience and have a mission to enable our employees to reach their full potential.

We welcome applications from a diverse range of candidates regardless of background, disability or gender and are committed to creating a workforce as diverse as the communities we serve.