Running one of the most punctual railways in the UK doesn’t just happen. Our dedicated Performance & Planning team look after our timetables, helping to ensure we lead the industry with our performance levels and planning capabilities. The team constantly review the timetables and analyse performance data to identify ways we can further improve and manage any potential delays – all of which contributes to maintaining our outstanding performance levels.
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I joined MTR Elizabeth line as a Long Term Engineering Access Planning Manager in April 2017 and am now the Head of Short Term Planning & Engineering Access. I lead the Short Term Planning team to produce and deliver weekly high performing timetables and efficient resource diagrams. I also plan and liaise with infrastructure owners to agree on engineering access opportunities.
I love going to work knowing my team and I strive to make improvements in everything we do, to make things better for customers, and our internal and external stakeholders. I am proud to work for MTR Elizabeth line because I believe we are the best at what we do! We are high performing and challenging whilst being a collaborative operator. There is a ‘can do’ attitude at MTR Elizabeth line that ensures we get the job done!