MTR Elizabeth line Drivers do not simply take customers from A to B. They connect communities across London while providing the safest and most reliable service possible and keeping our customers informed with up-to-date and accurate information.
Our Drivers are ambassadors for MTR Elizabeth line and act as role models, setting new standards across the rail industry. Driving a brand new purpose-built fleet on one of the most complex lines in the UK - requiring switching between three different signalling systems - is something that all our Drivers are incredibly proud of.
We look for individuals that strive to be the best in everything they do. To be a driver at MTR Elizabeth line you need to be willing to learn, have high concentration levels, remain calm under pressure, and enjoy providing excellent customer service.
Do you have the right qualities to take on the challenge?
Operations - Various
Find out if you have what it takes to be a Driver for MTR Elizabeth line?
Working as a Driver Team Leader at MTR Elizabeth line since late 2017, I have realised the importance of enjoying the work you do and the people you work with. The diversity of our people and variety of work MTR Elizabeth line offers, along with the sense of camaraderie amongst colleagues has been the highlight of my 29 year railway career.
My primary responsibility is as a Driver then Driver Instructor, operating our train services whilst supporting the development of practical and theoretical attitudes of learner drivers and sometimes even experienced drivers. I feel a sense of personal pride and enthusiasm to be able to pass on my experience and knowledge to new drivers. MTR Elizabeth line is a business that is shaping the way forward for future railways with its emphasis on the equality and diversity of the people that it employs.
I first joined the railway in 2014 in a Customer Experience role. I began at MTR Elizabeth line in 2016 with the opportunity to be a Trainee Train Driver. Once I completed my training in early February, I became a fully qualified Train Driver. Two years later, encouraged by my colleagues, I took a leap of faith and I applied for a Driver Instructor role. My application was successful and I have not looked back since.
I will always consider myself a Train Driver first - I must ensure we run a safe and punctual service, communicate effectively with the signaller, Control, customers and colleagues, and take action to prevent and control potential hazards before they arise. Additionally, as a Driver Instructor, I also coach and mentor my trainees for their development, set learning tasks to facilitate their progress, competence and growth in confidence, and assess and share feedback on their performance. The day my first trainee went through the final assessment process, his achievement became my achievement. I was so pleased to be part of his journey and to be able to have such a positive impact in somebody else’s life. As an ambitious individual, MTR Elizabeth line is the company for me. It is the biggest infrastructure project in Europe and I am proud to be a part of delivering it.
At the beginning of 2018 I joined MTR Elizabeth line as a Driver Team Leader after many years on the railway, and within a year had progressed to become a Driver Team Manager (DTM) at Old Oak Common depot.
As a DTM I manage my team of drivers, ensuring they are supported and I help maintain their competence. I also work with trainee drivers throughout their course, undertake operational incident investigations and respond to service issues and business incidents.
I am driven by my hard-working team and the knowledge that I can make a difference by supporting my drivers to deliver the highest standards of service. Every day I show up to work proud to be part of an innovative, industry-leading, diverse company who are delivering the highest standards of rail travel in the UK.
When MTR took over the concession on the Eastern route, I transferred over from Greater Anglia. Having been in the railway industry since the age of 16, I have experience across numerous roles but it was not untill joining MTR Elizabeth line I had the opportunity to become a driver.
Whilst the process to become a fully qualified driver was quite lengthy and demanded a lot of commitment and time, it was definately worth it. From the initial stages of applying on the website to becoming a fully qualified driver, the process can take well over a year. There are numerous assessments, psychometric testing, interviews and driving hours that must be complete before becoming a fully-fledged driver, meaning you need to be fully committed to the role before undertaking the training.