We are fully committed to the fair treatment of all of our employees who represent the communities we serve. This is part of our mission as a company and complements our vision of setting a new standard of transport in the rail industry.
We focus on the skills and experience rather than the background of our employees. By having a diverse collective of thinkers and doers, we nurture a diverse and inclusive environment together, while striving towards creating the best experience for our customers and colleagues.
MTR has seen an exceptional improvement in the diversity of its workforce and is spearheading diversity in the rail sector - with all areas of diversity being consistently higher than national averages.
Our diversity and inclusion programme has:
We engage in a range of positive action initiatives aimed at improving the diverse composition of our workforce as a whole. This includes undertaking diversity monitoring and reporting on a six-monthly basis. We also work closely with our suppliers to ensure they demonstrate equality and diversity within their organisations too.
Our anonymous annual employee survey provides the opportunity for all employees to share their experiences with us, and for us to monitor and review our approach. We regularly review our policies and processes to ensure all employees have the right level of support. And we work closely in collaboration with the trade unions to ensure frontline colleagues are receiving the relevant communication and support.
As part of our programme of ongoing initiatives to promote diversity and inclusion internally, in 2019 MTR Elizabeth line created a bespoke board game called ‘Equally Yours’. This is a flexible, developmental tool that has been designed to enable participants to explore Equality, Inclusivity and Diversity in a challenging, fun and interactive way. The game provides a platform for participants to have real and honest discussions related to equality, with particular relevance in the workplace.
As part of our programme of ongoing initiatives to promote diversity and inclusion internally, in 2019 MTR Elizabeth line created a bespoke board game called ‘Equally Yours’. This is a flexible, developmental tool that has been designed to enable participants to explore Equality, Inclusivity and Diversity in a challenging, fun and interactive way. The game provides a platform for participants to have real and honest discussions related to equality, with particular relevance in the workplace. Our plan is to ensure that everyone across the business has the chance to participate in the game – it was launched at the annual Management conference in November 2019, where 120 colleagues took part.
MTR Corporation Ltd has been recognised as a Leader in Diversity for 2020 by the Financial Times (FT). The FT surveyed the performance of 10,000 privately held and publicly listed companies employing at least 250 people in: Austria, Belgium, France, Germany, Italy, Luxembourg, the Netherlands, Sweden, Switzerland and the UK. Companies were assessed on their success in promoting all types of diversity.
These included gender balance, openness to all forms of sexual orientation, disability as well as an ethnic and social mix that reflects the wider society in which they operate. Over 80,000 European employees were involved in the evaluation along with thousands of HR Directors and recruitment consultants.
A Diversity Leaders list was then compiled detailing the extent to which 700 companies offer a diverse and inclusive workplace. MTR Corporation was ranked number 333 in Transportation and Logistics.
Alison Bell, HR Director for MTR Elizabeth line said: “It’s never been more timely for companies to actively embrace diversity and inclusion. Rather than being a ‘tick-box’ exercise, this needs to be part of our DNA and demonstrated across the entire organisation in our attitudes, behaviours and policies. I’m delighted to see MTR being recognised in this report, confirming that MTR are setting the standards for Diversity and Inclusion as a European employer.”
We are proud to be consistently recognised for our noteworthy achievements on and off our route. In addition to our many rail industry-related awards, we’re honoured to have won a number of awards directly related to our recruitment and people practices. These include:
2019
2018
2017
